Artur H
Project Manager
LOCATION
Porto Alegre, Brazil
Artur has nearly a decade of experience in Product Development and Project Management in Tech, excelling in end-to-end processes from conception to delivery using agile methodologies. He has led international teams and global products while working extensively with ERP systems like SAP, Oracle, and JD Edwards. Proficient in management tools such as Azure DevOps, Salesforce, Trello, JIRA, and Power BI, he brings versatile technical expertise to the table.
Fluent in English, Spanish, and Portuguese, Artur is skilled in Scrum, Smart, and Kanban methodologies, emphasizing leadership, organization, and effective communication. He continuously strives to enhance his skills in people management and stakeholder collaboration, ensuring seamless team alignment and project success.
MIRO
Salesforce
MS Project
Azure DevOps / TFS
Service Now
Jira
Trello
Bizagi
Power BI
Professional Experiences
Villela Brasil Bank
Head of Technology & PMO
Apr 2023 - Mar 2024
Brazil
Project Management- Managing software development teams, including Product Owners, Project Managers, Technical Leaders, and other members in the design, planning, and implementation phases of the company's products and services using agile methodologies. Working to improve and qualify processes and teams, performance indicators, deliverable management, and technological evolution.
- The team developed improvements to the bank's application and portal in the areas of onboarding, transactional, post-transactional, and fincare. Additionally, we developed improvements to the portal for the company's franchisees to enhance partner performance and acquire new franchises, as well as tools for prospecting and managing commercial routines to increase revenue.
Pagonxt (a Santander Company)
Product Owner
Jan 2020 - Apr 2023
Brazil
Product Ownership- Acted as Product Owner for the development team of a payment methods platform, focusing on the Chargebacks area. Activities included understanding and representing the needs of clients and users; prioritizing and maintaining the product backlog; leading technological deliveries from their identification and planning to their effective application to the end user; writing functionalities/user stories; managing scope, time, and other constraints in conjunction with the team and support areas; flagging possible delays in deliveries and the need for re-prioritization; leading alignment and prioritization meetings with international teams (Mexico, Spain, and Argentina).
- The team developed a direct integration of the platform with VISA, Mastercard, and American Express. Additionally, we developed a new Global Product with independent microservices integrated with the entire transactional payment chain, respecting the specific rules of each country client.
Klassmatt | Integra
Project Manager
May 2016 - Oct 2019
Brazil
Project Management- Managed multiple projects simultaneously, ensuring timely delivery and alignment with business goals. Managed and led completely new customer deployment projects, as well as projects involving parameterization and improvements to existing clients' ERP systems. Structured detailed documentation; performed analysis and gathered requirements for integration and platform activation, as well as other project goals. Acted as the interface between all business areas, including development teams, sales department, customer success, operations team, and compliance, to deliver software integrations of our solution to ERP clients, as well as achieving Data Cleansing and Data Master Management Improvement. Conducted international meetings in English and Spanish; conducted project reviews with the board of directors and other stakeholders; traveled to visit clients' on-site plants.
- Worked on nearly 20 different projects for software integration and master data governance for multiple client companies such as Odebrecht, Vale, Yamana Gold, Tramontina, CSP, and Santo Antônio Energia, among others, with the aim of increasing operations performance through ERP customizations and improving the quality of Master Data Governance, Data Cleansing (Materials, Services, Customers, and Suppliers), and Big Data.
Education
La Salle University
Higher Education, International Relations
Jan 2014 - Jan 2017
La Salle University
Postgraduate, MBA in Business Management
Jan 2018 - Jan 2020
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